Free UK delivery on orders over £100
0
  • No products in the cart.

Terms & Conditions

Who we are:

Laurie and Jules
Tel:01327860337          07753639451

E mail: info@laurieandjules.co.uk
Vat No. 128325521

HOW TO MAKE A PURCHASE

Browse through product collections, select items you wish to purchase and add to your shopping basket.
Once completed click Checkout and complete a few details to process your order.
We would encourage you to register with us, to speed up any future transactions and keep you up to date with new products and promotions.

We accept: VISA, MASTERCARD, SOLO, DELTA, VISA DEDIT, ELECTRON

SHIPPING INFORMATION:

UK Standard Delivery costs are: £4.95. Orders over £100.00 are free
European Standard Delivery costs are: £4.95 upto £100.00 and £9.95 over £100.00
International Standard Delivery costs are: £14.95

Please contact us if you are unsure of shipping weight.

Your items will be delivered by either Royal Mail or by our couriers, depending on the weight and size of the order.
Dispatch will normally be within 2 days and so will usually be delivered within 3-5 working days of purchase, on all products that are in stock.

Please note we can only deliver to a registered billing address and some items will need to be signed for.

DELIVERY SCHEDULE:

Upon receipt of your order and payment clearance we will dispatch the goods as detailed above. If for any reason your chosen goods are out of stock or no longer available and we cannot meet your requirements we will credit your method of payment and advise you by e-mail.

If our courier is unable to deliver your goods they will leave details of options for re-delivery.

Please note any items that are returned to us by the courier as undelivered, will not be re-delivered free of charge.

PAYMENT:

Payment can be made on-line and we accept all major credit and debit cards. All transactions are processed using World Pay who is one of the UK’s leading secure on-line payment providers. All card numbers are encrypted using 128 bit encryption they are not held on clear text on any website, i.e. this site is secure; your card details cannot be obtained by any other party.

If the issuer of your payment card refuses to or does not, for any reason, authorize payment to us, we will not be liable for any delay or non-delivery.

PRICING AND AVAILABILITY:

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled.

If you cancel your order before dispatch and you have already paid for the goods, you will receive a full refund within 14 days.

PRIVACY POLICY:

Laurie and Jules are committed to ensuring that your privacy is protected and we abide fully with the terms and conditions of The Data Protection Act 1998. We hold your personal details on a secure database and only allow access to those individuals who take your order. By ordering on-line you give us your consent to use your personal details for processing your order, market research, processing your payments and fraud detection. We will not sell, distribute or release your personal information to third parties unless we have your permission or are required by law.

COPYRIGHT NOTICE:

This website and its content are protected by copyright all rights reserved. Any redistribution or reproduction of part or all of its contents in any form is prohibited. You may not, except with our express written permission distribute or commercially exploit the content or transmit it or store it on any other website.

TAX CHARGES:

The price is inclusive of any payable V.A.T.in the U.K.

WARRANTIES:

You warrant that the information entered onto Order Form is true.

Where we sell to you under a consumer transaction (as defined by the Consumer Transactions (Restrictions on Statements) Order 1976) your statutory rights are not affected by this Agreement.

Every reasonable care has been taken to ensure that the descriptions and colour matching are accurate. However the reproduction of colours and products are only as accurate as photographic and publishing processes allow.

RETURNS POLICY:

We are sure you will be delighted with your purchase but if you are not completely satisfied you can return the products to us for an exchange or refund (we will refund product cost only and not refund any postage costs) within 14 days of receipt of goods, provided that:

  • The goods are unused.
  • The goods are undamaged.
  • The packaging is complete and undamaged.
  • The goods are in saleable condition.

Please e-mail us for the returns address, do not send to our office address. Make sure your name and address are clearly visible on the return form.

Please also obtain proof of return of your goods. We recommend Recorded, Special or Insured Delivery are used, as we do not accept liability for goods lost in transit.

 

*PLEASE NOTE EXCHANGES AND RETURNS FOR THE CHRISTMAS PERIOD WILL BE EXTENDED UNTIL  12TH JANAURY 2018